Getting Started

Common questions about beginning your website project

Our typical turnaround time is 2-3 weeks from the initial consultation to launch. This includes design, development, content integration, and testing. The timeline may vary slightly depending on the complexity of your project and how quickly you can provide content (logos, photos, text), but we'll give you an exact timeline during your free consultation.

Absolutely not! That's the whole point of working with us. We handle all the technical aspects—design, coding, hosting, security, and everything else. You just need to tell us about your business and what you want to achieve. We'll take care of the rest and explain everything in plain language, not tech jargon.

We'll need basic information about your business—what you do, who your customers are, and what you want your website to accomplish. If you have existing materials like a logo, photos, and text about your services, that's helpful. Don't worry if you don't have everything ready—we can help you create content or work with what you have.

Yes! Check out our Portfolio page to see examples of websites we've created for local businesses across different industries. Each project is custom-designed to match the client's brand and business goals.

Pricing & Payments

Questions about costs and payment options

Our pricing varies based on your specific needs—number of pages, features, and complexity. However, we specialize in affordable websites for local businesses. During your free consultation, we'll discuss your requirements and provide a transparent, fixed-price quote with no hidden fees. Most of our clients find our pricing significantly lower than traditional web agencies while still getting a custom, professional website.

No hidden fees—we believe in complete transparency. Your quote includes design, development, and initial launch. The only ongoing costs are hosting and domain name (typically $10-30/month total), which we'll explain upfront. If you want ongoing maintenance or updates after launch, we offer optional support packages, but there's never any surprise charges.

Yes! We understand that cash flow matters for small businesses. We typically split payments into milestones (50% to start, 50% at launch), but we're happy to discuss flexible payment arrangements that work for your budget. Just let us know what would work best for you during our consultation.

Your website package includes custom design, full development, mobile responsiveness, SEO optimization, SSL security, contact forms, Google Maps integration (if needed), and initial content setup. We also include one round of revisions to ensure you're completely happy with the final product. Additional features like e-commerce, booking systems, or advanced functionality can be added for an additional cost.

Website Features & Functionality

What your website can do

Absolutely! Every website we build is fully responsive, meaning it automatically adjusts to look perfect on desktop computers, laptops, tablets, and smartphones. Since more than half of web traffic comes from mobile devices, this is a standard feature we include in every project—not an extra.

Yes! We can set up your website so you can make basic updates yourself (like changing text or images) if you want to. We'll provide simple training and documentation. However, if you prefer to have us handle all updates, we offer affordable maintenance packages so you never have to worry about the technical side.

Security is a top priority. Every website includes SSL encryption (the padlock you see in browser address bars), which protects your visitors' data and boosts your credibility. We also follow best practices for secure coding and regularly update website software to protect against vulnerabilities.

Yes! We can integrate various features depending on your needs—online appointment booking, payment processing, product catalogs, customer portals, and more. These advanced features typically add to the project cost and timeline, but we'll discuss all options during your consultation and recommend solutions that fit your budget and goals.

Yes! We build every website with SEO (Search Engine Optimization) best practices, which helps Google and other search engines find and index your site. This includes proper page titles, meta descriptions, fast loading speeds, and mobile optimization. While we can't guarantee specific rankings (no one can), we give your website the best possible foundation for search visibility.

After Your Website Launches

Support and maintenance questions

After launch, your website is live and fully functional! We provide you with login credentials (if applicable), documentation, and a brief training session if needed. We also monitor the site for the first few weeks to ensure everything runs smoothly. You can reach out anytime if you have questions or need assistance.

Absolutely! We don't just build your site and disappear. We're here to help with technical issues, answer questions, and make updates whenever you need them. We offer ongoing support packages for regular maintenance, or you can contact us on an as-needed basis for updates and changes. Your success is our success.

Of course! Your business will grow and change, and your website should too. Whether you need to add new pages, update photos, change services, or add new features, we're here to help. Small updates are usually quick and affordable, and we can discuss larger redesigns or expansions anytime.

We stand behind our work. If something breaks due to our code or design, we'll fix it at no charge. For issues caused by hosting providers or third-party services, we'll work quickly to resolve the problem and get your site back up. Our goal is to ensure your website stays online and functional 24/7.

Yes! Once you've paid in full, you own your website completely. You own your domain name, all the content, and all the code. You're never locked in or dependent on us. However, most of our clients choose to stay with us for hosting and support because we make it easy and affordable, but you're always free to take your site elsewhere if needed.

Frequently Asked Questions

Getting Started

Pricing & Payments

Website Features & Functionality

After Your Website Launches